Effective 13 November 2026. Contact: [email protected].
SAVASTO is operated by Lotus Technology Group ("SAVASTO", "we", "us"). This notice explains how we handle information collected through our replacement website and equipment enquiry form.
Information you provide
An equipment enquiry includes your name, work email address, company, selected equipment, request type, project stage and application requirements. You may also provide material, component, process, acceptance and documentation details. We use this information to assess the application, respond to your request and manage the resulting business discussion. The form does not accept attachments. Please do not include patient information, passwords, confidential drawings or controlled technical data; contact us first to agree a suitable exchange.
Hosting and spam protection
DigitalOcean hosts this website. Hosting and security services process connection information needed to deliver and protect the site, including IP addresses and browser request information. Cloudflare provides the enquiry receiving service and Turnstile spam protection. Turnstile processes browser and network signals to detect abuse. Our receiving service uses a keyed IP-address hash for short-lived rate limiting, and keeps receipt and delivery-status records.
Who receives an enquiry
Cloudflare processes the submitted details while checking and delivering the enquiry. Accepted enquiries are stored in SAVASTO’s Zoho CRM and assigned to Sales. Zoho sends an internal notification to [email protected]. Access to the company accounts is limited to authorised users; the website connection is limited to creating new Leads.
Internal recovery alerts
Formspree delivers internal operational alerts to [email protected] when enquiry delivery needs review or a recovery copy is approaching expiry. These alerts contain receipt references, delivery status and timing. Our alert messages exclude the enquirer’s name, email address, company and application description. Formspree and the mail service may keep the alert and their own service records separately from the enquiry receiver.
Recovery copies and retention
After Zoho confirms creation of a Lead, the receiving service removes the submitted enquiry details from its active recovery record. Delivered receipt metadata is scheduled for deletion seven days after submission. When delivery cannot be confirmed, the receiving service keeps a recovery copy for investigation and schedules the enquiry details for removal 30 days after submission. Expired receipt metadata is scheduled for deletion 37 days after submission. Cleanup runs on a regular schedule; removal can take until a subsequent successful cleanup run. These periods apply to the active receiving-service store, not to provider backups, security logs, CRM records or email copies.
CRM records and correspondence
Enquiries stored in Zoho CRM and related correspondence have a separate retention period. We keep them as needed for business follow-up, equipment discussions, customer relationships and applicable recordkeeping needs. The receiving service’s 30-day recovery limit does not automatically delete CRM Leads or email. You can contact us to ask about a record or request access, correction or deletion. We may verify the request and retain records required for a legal obligation or an ongoing business matter.
Browser storage and analytics
The shortlist feature saves selected product identifiers in your browser so your selection remains available when you return. It does not save your contact information or application description. Remove items from the shortlist or clear this site’s browser storage to remove that selection. We do not load optional analytics or advertising tags on this website. Browser Do Not Track or Global Privacy Control signals do not disable essential enquiry security checks. If we introduce optional measurement, we will update this notice and the relevant choice controls before enabling it.
Service providers, transfers and security
We use the service providers described here to operate the website, deliver enquiries and maintain business records. Their services may process information outside your country. Their privacy and service arrangements govern their own records and processing. We use encrypted connections and encrypted connection-token storage for the receiving service, but no website or email service can guarantee absolute security. We may disclose information when legally required or necessary to investigate abuse or protect our services and users.
Your choices and privacy requests
Providing information through the form is optional; you may email [email protected] instead. For privacy questions or requests, contact that address and identify the enquiry or information concerned. Depending on the law that applies to you, rights may include access, correction, deletion, restriction, objection or portability, and a right to complain to a privacy regulator. This website is intended for business equipment enquiries and is not directed to children.
External links and updates
Links to LinkedIn, video platforms or other websites take you to services with their own privacy practices. We will post changes to this notice on this page and update its effective date. This notice is effective from 13 November 2026.